Privacy Policy
Effective Date: May 1, 2025
1. Introduction
Welcome to Physician Assistant Career (“we,” “us,” “our”). We are committed to protecting the privacy of individuals who visit our website and use our services designed to assist aspiring Physician Assistants in Canada. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website (pacareer.ca), including services purchased through WooCommerce, and when you communicate with us.
Our operations are based in Ontario, Canada.
By using our website and services, you consent to the data practices described in this policy.
2. Information We Collect
We may collect several types of personal information from and about users of our website:
a) Information You Provide Directly:
– Contact Information: Your name, email address, phone number (if provided), and mailing address (if provided, e.g., for billing through WooCommerce).
– Account Information: If you create an account, your username and password.
– Payment Information: When you purchase services, payment details are processed by our third-party payment processors (e.g., Stripe, PayPal, as integrated with WooCommerce). We do not directly collect or store your full credit card information on our servers. We receive transaction confirmations and necessary billing/shipping information.
– Application Materials & Communications: If you use our review or preparation services, you may provide us with personal statements, supplementary application essays, resumes/CVs, MMI preparation notes, and other related documents. The content of your email communications with us is also collected.
– Inquiries and Feedback: Information you provide when you contact us with questions, feedback, or testimonials.
b) Information Collected Automatically:
– Log Data and Usage Information: When you visit our website, our servers (and WooCommerce) may automatically record information, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and timestamps.
– Cookies and Tracking Technologies: We and our third-party service providers (like WooCommerce and potentially analytics providers) may use cookies and similar tracking technologies to collect information about your Browse activities, maintain your shopping cart, and enhance your user experience. You can control cookie preferences through your browser settings.
3. How We Use Your Information
We use the personal information we collect for various purposes, including:
– To provide, operate, and maintain our website and services.
– To process your orders and payments for services purchased through WooCommerce.
– To deliver the services you request (e.g., conduct “Ask-a-PA” sessions, review application materials, provide MMI preparation).
– To communicate with you, respond to your inquiries, send service-related updates, and provide customer support.
– To personalize and improve your experience on our website.
– To send you marketing communications if you have opted-in (you can opt-out at any time).
– To maintain the security of our website and services.
– To comply with legal obligations and enforce our terms and conditions.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your personal information in the following circumstances:
– Service Providers: With third-party vendors and service providers who perform services on our behalf, such as:
– WooCommerce: Our e-commerce platform for managing service purchases.
– Payment Processors: To securely process your payments (e.g., Stripe, PayPal). They have their own privacy policies governing their use of your information.
– Email Providers: For communication purposes.
– Website Hosting Providers: SourceforUs Incorporated
– Analytics Providers: To help us understand website usage.
– Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
– Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
– With Your Consent: We may share your information for other purposes with your explicit consent.
5. Data Security & Communication Risks
a) Website Security: We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Our website uses SSL (Secure Socket Layer) technology for encrypted connections. WooCommerce also has built-in security features.
b) Email Security & Submission of Sensitive Documents:
Please be aware that standard email communication is not inherently secure. While we take precautions, information transmitted via unsecured email could potentially be intercepted by third parties.
When you submit sensitive documents such as application essays, personal statements, or other materials for review via email, you acknowledge and accept these inherent risks.
We strongly advise you to be mindful of the information you share via unsecured email. Consider redacting extremely sensitive personal details (e.g., SIN, detailed personal health information not directly relevant to the PA application context) before sending documents.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to resolve disputes.
7. Your Privacy Rights (PIPEDA Compliance for Canadian Users)
As a Canadian organization, we are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have certain rights regarding your personal information, including:
– Right to Access: You have the right to request access to the personal information we hold about you.
– Right to Correction (Rectification): You have the right to request correction of any inaccurate or incomplete personal information.
– Right to Withdraw Consent: You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide you with certain services.
– Right to Lodge a Complaint: You have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website uses cookies (small text files placed on your device) and similar technologies to enhance user experience, operate e-commerce functionalities (like your shopping cart in WooCommerce), and analyze website traffic. You can manage or disable cookies through your browser settings, but please note that some website features may not function properly without them.
9. Third-Party Links
Our website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Physician Assistant Career
Email: privacy@pacareer.ca